How to add EV Driver Users to the Shabik

How to add EV Driver Users to the Shabik

In the context of the Shabik platform, EV Driver Users (or simply Users) refers to the accounts of the Users of your mobile application. In other words, these are the end customers using the Charge Points in your network to charge their vehicles.

There are different ways to add your Users to the platform:

  • You can manually create User accounts on the platform.

  • You can allow Users to register through the mobile app.

  • You can do both in parallel.

Warning Prerequisites


You must have a proper Admin role in the Shabik platform.

If your Admin role does not have User management permissions, you won’t be able to see the EV Drivers module in the left navigation side bar. In this case, contact your Organization’s Administrator or the Shabik Service Desk.


clipboard Before you start


Creating a User account involves filling in a number of fields with personal information, such as name, email, phone number, address, etc. Depending on what type of User information you want to collect and manage, you can determine which fields to be displayed in the platform.

User verification


An important setting that you might want to activate upfront is the E-mail verification of the account. This way, after you manually create the User’s account in the platform, the User will receive a verification link or activation code via E-mail . The User must use the verification link or code to complete their account creation.


blue book How to manually create a User in the platform

  1. Navigate to EV Drivers > Users.
    1. From the left-hand menu, click on “Users.”
    2. This opens the list of all registered users.

  2. Click “Create User”
    1. Click on the “+ Create User” button (usually at the top right).

    2. In the Create page that opens, fill in the required information.
      1. All mandatory fields are marked with an asterisk (*).
      2. On the General tab, provide all the necessary User information.
        1. First Name (optional but recommended)
        2. Last Name (optional but recommended)
        3. Email address (must be valid)
        4. Password
        5. Phone number (optional but recommended)
        6. Vehicle no. 
        7. Address 
        8. City 
        9. Country

    3. On the Options tab, define the following:

  1. Link to Corporate Account (Billing Group)
  2. ​
    1. If you are Creating a Partner User,
    2. select the Partner from the dropdown list and define the additional options for the Partner invite.
    3. When ready, click Create User. The new User is created and appears in the EV Drivers > Users page.

    5. In the Billing / Organisation section (sometimes labeled "Company" or “Client group” depending on configuration):
    6. Select the existing Corporate Billing Account from the dropdown (e.g., “ABC Limousine LLC”).
    7. If not already created, first create the company under the “Companies” or “Billing Groups” section.
  3. Save and Send Invite
  4. Click “Create” or “Invite User.”
    1. The user will receive an invitation email with a link to log in or set up their account.

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