SHABIK — Corporate Billing & Wallet Top-Up
SHABIK — CATEC's public EV-charging network — official guide
"Pay Via" — charge to your company
- Your company admin adds you to the corporate account first.
- In the app: Menu → Pay Via → select your Company Name — if it doesn't appear, ask your admin to add you.
- Sessions then bill to the company account.
Company limit exceeded? Charging to the company is blocked (there is no automatic alert). Pay personally by card or wallet until your company extends the limit — the company admin arranges this.
Corporate wallet top-up — official channels only
| Channel | How it works |
|---|
| Email support@shabik.net | Send company name, amount, and proof of bank transfer |
| WhatsApp +971 56 515 4200 | Send the word "Top up" — the automated reply requests full name, company, email, amount, and transfer proof |
A reference number is issued and the top-up is processed within 24 hours. Top-up requests made any other way (phone, personal contacts) are not processed.
New corporate / fleet accounts
Centralised billing (prepaid or postpaid), RFID cards, fleet dashboards, VAT invoicing and roaming are available for companies. Contact our Sales team on 02 659 1002 or Mobility@catec.ae — a site survey is arranged within 2–3 days where installation is involved.
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